
Timing
There are no good times to give bad news. However, there are “less bad” times.
Coaches approach the situation in a variety of ways – a team announcement before training, after training, posting the team on the board.
Some of the less popular ways are asking the captain to tell the players or giving out two colours of bibs in training and then saying that one colour is the selected team. Alternative methods include:
The “Telling”
There are some crucial factors in the manner in which you convey the news to the player.
Voice – the tone of your voice needs to be calm, and non-threatening. Be clear, positive and dynamic in how you explain the reasons for non-selection.
Eye-contact – maintain eye-contact throughout the conversation. Sometimes it is worth looking at the player’s eyebrows, if you find it hard to meet their direct eye line.
Deliver the news at the same height – both sitting or both standing.
Listen – expect some feedback. Don’t reject what they say, but empathise.
Bad news don’ts
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